Neighbourhood Noise Brochure

For information on what is unreasonable noise and what to do if you have a noise complaint, please click here.

Air Conditioner Noise - Installers Guide

Installing an air conditioner or pool pump? Noise from equipment can disturb neighbours and could possibly lead to a complaint. This guide provides a calculator to work out if the noise from your air conditioner or pool pump will comply. You can also visit for a quick online calculator.

Noise Complaint Form

If you are having trouble with a neighbourhood noise and your attempts to resolve the matter with your neighbour have been unsuccessful, please download and submit this noise complaint form and log sheet.


Noise Management Plan (Out of Hours Work)

Regulation 13 (out of hours) requests are to be submitted to the Town's Compliance and Regulatory Services team at least 7 days prior to the proposed works along with a detailed Noise Management Plan detailing how noise emissions will be managed.