The Organisation
Executive Leadership Team
The Chief Executive Officer is responsible for the strategic direction, overall leadership and management of the Town of Cottesloe.
The Executive Management Team are responsible for implementing Council decisions, managing the daily operations of the Town and providing quality service delivery to our community. The Executive Management Team consists of the Chief Executive Officer and three Directors with their own portfolio of responsibilities.
Executive Profiles can be viewed here
The Administration
The Town of Cottesloe employs around 70 staff (full time equivalent 50) to deliver the business of Council.
Staff are based at the two locations outlined below:
- The Administration Office | Cottesloe Civic Centre – 109 Broome Street, Cottesloe
- The Depot | Lot 501 McCabe Street, Mosman Park
Corporate Position
Our Vision
A vibrant coastal community with a relaxed lifestyle.
Our Mission
To preserve and improve Cottesloe’s natural and built environment and beach lifestyle by using sustainable strategies in consultation with the community.
Key Objectives
Our Community
Connected, engaged and accessible.
Our Town
Healthy natural environments and infrastructure meeting the needs of our community.
Our Prosperity
A vibrant and sustainable place to live, visit and enjoy.
Our Leadership and Governance
Strategic leadership providing open and accountable governance.
For more information refer to the Town of Cottesloe Council Plan 2023-2033.
Corporate Responsibilities
Customer Service Charter
The Customer Service Charter outlines the Town’s service standards, their commitment to and expectations of customers, and available processes for requests to be solved.
Staff aim to provide a positive experience for customers. The staff team commit to:
- recognise that good customer service is one of our core responsibilities.
- provide a prompt, courteous and effective service.
- be sensitive to issues of cultural difference or disability.
- respect the customer’s point of view.
- be open and honest in our advice, especially that relating to your right to obtain information and appeal against any decisions.
- deal with complaints quickly.
- continually seek to improve our level of service.
Customer Service Charter
Code of Conduct
The Code of Conduct outlines the standards of behavior for employees in their role and duties.
Code of Conduct for Employees